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Question:   Is there a phone number where I can call to get help from GoldenCAN?

Answer:   Sorry, at this time we are unable to provide the phone support to affiliates. You can ask question by submitting a request at the contact page and one of the customer support representative will get back to you ASAP.

http://www.goldencan.com/contact.aspx


All Frequently Asked Questions:

How to Create:
  • Coupon & recent price drop products integration?
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  • Search Integration?
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  • Store Integration for Multiple Merchants?
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  • Store Integration for single merchant?
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  • Sub category Store?
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    Charges, Fee, Credit Card, Account and Personal Info:
  • Do I need my own website?
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  • Do I need to provide you with personal information?
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  • How can i delete my account at GoldenCAN?
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  • How do my customers return items purchased through the GoldenCAN Store Integration™?
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  • How often will I get paid?
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  • How will I be notified when a sale is made at my store?
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  • What is a "4th Click™"?
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  • What is the cost to use the GoldenCAN Store Integration program?
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  • What should I do if I don’t have an affiliate account?
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  • Will the affiliate manager or merchant have access to my information for which I create the GoldenCAN Store Integration™
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    Integration of Merchants:
  • Can I add multiple store integrations on the same page on my website?
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  • Can I create multiple store integration solutions for my multiple sites for the same merchant?
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  • Can I customize the stores?
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  • Can I limit what stores or store categories are shown?
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  • Can I use GetData, GetRSS or GetXML to populate my own database?
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  • Do I have to be a member of every merchant's affiliate program at GoldenCAN?
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  • How can I find a merchant selling the products related to my website?
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  • Is the GoldenCAN Integration code easy to install on my website?
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  • Is the GoldenCAN Store Integration™ program easy to use?
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  • Is there sample HTML that I can copy & paste?
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    Affiliate IDs from different Networks:
  • How can I find my Affiliate ID from Linkshare Links to use in GoldenCAN?
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  • How can I find my ShareASale UserID?
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  • How can I get my Publisher ID from Commission Junction?
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  • How to get the Link ID for Performics Merchants to use on GoldenCAN?
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  • How to get your Site ID from BFAST Partner Gateway - BeFree?
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    Declarative FAQs:
  • Can I use GoldenCAN Search to populate my database with the search results?
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  • Can I use some program or service to build the sitemap for my webpage which contains GoldenCAN store?
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  • Do Merchants recommend this?
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  • How can I trust that GoldenCAN will only insert their affiliate ID in the 4th click and no more than that?
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  • I don't see my affiliate ID in the code generated by GoldenCAN or in the URL when I click on a product.
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  • If I use GoldenCAN's GetDATA feature, can any search engine crawl my website?
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  • If thousands of other users are also using the GoldenCAN Store Integration on their websites, can my website be penalize
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  • Is there a phone number where I can call to get help from GoldenCAN?
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  • My Sub Category store is displaying entire merchant’s store, why?
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  • My website is generating clicks but they are not showing in my network reports.
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  • What is the difference between JavaScript and GetData Codes?
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  • Why do I get a “500 internal server error” from GoldenCAN while using GetData?
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  • Why my Performics links for Merchant A are actually going to Merchant B?
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  • Will the GoldenCAN Store Integration or GoldenCAN Coupon Integration help me generate more traffic from search engines?
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